Why do we get this error, and what is the solution to prevent Outlook from showing the Microsoft sign in prompt. The Microsoft sign in window shows the same error as the previous: It shows a message: Tell us the account you want to use to open autodiscover.xml. The Microsoft sign in is a bit different than the previous one. Fill in the credentials and click Next to start configuring the Outlook profile.
Create new Outlook profileĬreate a new Outlook profile on the client. Let’s try to create a new Outlook profile. Let’s fill in the email address and click Next. Down below in the status bar, it shows Trying to connect. You already have an Outlook profile in Outlook, and start Outlook. Let’s look at what’s happening and when the Microsoft sign in prompt shows up. In addition, the mailbox will not connect to Exchange on-premises. The Microsoft sign in window will never end and keep prompting for the Microsoft credentials.
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